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src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/20.jpg" align=left alt="David Consulting Group brand image" name=ACCOUNT.IMAGE.20 contenteditable=false v:shapes="_x0000_s1026"></a><![endif]><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black; mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2F&amp;id=preview" target="_blank"></a></span><!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t75" alt="DCG Blue Graphic" style='position:absolute; left:0;text-align:left;margin-left:200pt;margin-top:0;width:240pt; height:68.25pt;z-index:251659264;mso-wrap-distance-left:0; mso-wrap-distance-top:0;mso-wrap-distance-right:0; mso-wrap-distance-bottom:0;mso-position-horizontal:right; mso-position-horizontal-relative:text;mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/152.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=320 height=91 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/152.jpg" align=right alt="DCG Blue Graphic" name=ACCOUNT.IMAGE.152 border=0 contenteditable=false v:shapes="_x0000_s1027"><![endif]><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#202020; mso-yfti-tbllook:1184;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt' id="content_LETTER.BLOCK2" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="50%" valign=top style='width:50.0%;padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_Newstitle"> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; color:white'>Improving Software Performance Newsletter</span></b><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; color:white'><o:p></o:p></span></p> </td> <td width="50%" valign=top style='width:50.0%;padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_Newstitle"> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; color:white'>February&nbsp;2010</span></b><span style='font-size:10.0pt; font-family:"Arial Narrow","sans-serif";color:white'><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td width="100%" valign=top style='width:100.0%;background:#E5E7E9; padding:0in 0in 0in 0in' styleclass="style_MainText"> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' aria-posinset=0 id="content_LETTER.BLOCK3" aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width=400 valign=top style='width:300.0pt;background:white; padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>In this issue...<br> <br> Best Practices, what does this really mean?&nbsp; David Herron's CORPORATE DIRECTIONS article provides an interesting take on best practices that will challenge your thinking...<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><br> Automated Sizing? See Mike Harris' presentation in person on recorded video from the Paris CAST Software Conference...<br> &nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>IFPUG's Version 4.3 of the Counting Practices Manual is live!&nbsp; Learn more by our DCG University webinar or attend our online class.&nbsp; Details below.<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>-Team DCG<o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#990033; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK4" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <div> <div> <p class=MsoNormal><strong><span style='font-size:7.5pt;font-family: "Arial","sans-serif";color:white'>&nbsp;</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:white'><o:p></o:p></span></p> </div> <p class=MsoNormal><em><span style='font-size:18.0pt;font-family: "Arial Narrow","sans-serif";mso-bidi-font-family:Arial;color:white'>News / Events / Webinars</span></em><span style='font-size:7.5pt; font-family:"Arial","sans-serif";color:black'> </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK5" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <div> <div> <p class=MsoNormal><strong><span style='font-size:7.5pt;font-family: "Arial","sans-serif";color:white'>&nbsp;</span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1028" type="#_x0000_t75" alt="Red arrow" style='position:absolute; margin-left:0;margin-top:0;width:26.25pt;height:26.25pt;z-index:251660288; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/158.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=35 height=35 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/158.jpg" align=left alt="Red arrow" name=ACCOUNT.IMAGE.158 border=0 contenteditable=false v:shapes="_x0000_s1028"><![endif]><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:white'><o:p></o:p></span></p> </div> </div> <div> <div> <p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:#990033'>Function Points 4.3:&nbsp; What You Need to Know.&nbsp; </span></b><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#990033'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=https%3A%2F%2Fwww2.gotomeeting.com%2Fregister%2F269202146&amp;id=preview" target="_blank" track=on linktype=link>Register NOW</a>.&nbsp; <o:p></o:p></span></b></p> <div> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#990033'>&nbsp;<o:p></o:p></span></b></p> </div> <p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#990033'>Thur Feb. 11, 9:00 am EST</span></u></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#990033'>.&nbsp; Function Points are changing! The 4.3 Version of the Counting Practices Manual has been significantly updated. Function points and the International Standard for Function Size (ISO) are more aligned then ever.&nbsp; Learn about the important changes to 4.3.&nbsp;<a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=https%3A%2F%2Fwww2.gotomeeting.com%2Fregister%2F269202146&amp;id=preview" target="_blank" track=on linktype=link>Read more and register</a></span></b><b><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:#990033'><o:p></o:p></span></b></p> </div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#990033'>.</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK6" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <div> <p class=MsoNormal><strong><span style='font-size:7.5pt;font-family: "Arial","sans-serif";color:white'>&nbsp;</span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1029" type="#_x0000_t75" alt="Blue arrow 2" style='position:absolute; margin-left:0;margin-top:0;width:26.25pt;height:26.25pt;z-index:251661312; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=35 height=35 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left alt="Blue arrow 2" name=ACCOUNT.IMAGE.169 border=0 contenteditable=false v:shapes="_x0000_s1029"><![endif]><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:white'><o:p></o:p></span></p> </div> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;</span><strong><span style='font-size:13.5pt; font-family:"Arial Black","sans-serif";mso-bidi-font-family:Arial; color:#3333FF'>Are your Project Stakeholders satisfied?</span></strong><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:#3333FF'> </span><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3333FF'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fsolutions.compaid.com%2Fforms%2FWebinarA20100211%3FProcessType%3DPreReg&amp;id=preview" target="_blank" track=on linktype=link>Register NOW</a>.</span></strong><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:black'> <o:p></o:p></span></p> <div> <div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#3333FF'>&nbsp;</span></strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3333FF'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><u><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:#3333FF'>Thur Feb 11, 11:00 am EST</span></u></strong><strong><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:#3333FF'>.&nbsp; Customer satisfaction is a messy mix of expectations, experiences, perceptions and maybe a hint of functionality. Measuring this mix means first understanding expectations (expressed and unexpressed) then determining how you actually performed and whether your performance mattered. It ain't easy but it is possible and it is important. This webinar is produced by CAI's IT Metrics and Productivity Institute.</span></strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3333FF'>&nbsp; </span><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#3333FF'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fsolutions.compaid.com%2Fforms%2FWebinarA20100211%3FProcessType%3DPreReg&amp;id=preview" target="_blank" track=on linktype=link>Read more and Register</a>. </span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK19" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <div> <div> <p class=MsoNormal><strong><span style='font-size:7.5pt;font-family: "Arial","sans-serif";color:white'>&nbsp;</span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1030" type="#_x0000_t75" alt="Red arrow" style='position:absolute; margin-left:0;margin-top:0;width:26.25pt;height:26.25pt;z-index:251662336; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/158.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=35 height=35 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/158.jpg" align=left alt="Red arrow" name=ACCOUNT.IMAGE.158 border=0 contenteditable=false v:shapes="_x0000_s1030"><![endif]><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:white'><o:p></o:p></span></p> </div> </div> <div> <div> <p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:#990033'>DCG Online University:&nbsp; Introduction to Function Point Analysis 4.3&nbsp;</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#990033'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Ftraining%2FDCG%2520On-line%2520Information%2520and%2520Registration%2520Form%25202010.pdf&amp;id=preview" target="_blank" track=on linktype=link><span style='color:#990033'>Registration form</span></a>.&nbsp; <o:p></o:p></span></b></p> <div> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#990033'>&nbsp;<o:p></o:p></span></b></p> </div> <p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#990033'>Feb. 23, 24, 25, 9:00 am - 1:00 pm each day EST</span></u></b><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:#990033'>.&nbsp;&nbsp;Effective management of software requires effective measurements. The Function Point metric has become the software measure of choice.&nbsp; Course attendees will&nbsp;learn Function </span></b><!--[if gte vml 1]><v:shape id="_x0000_s1031" type="#_x0000_t75" alt="IFPUG logo" style='position:absolute; margin-left:17.75pt;margin-top:0;width:57.75pt;height:41.25pt; z-index:251663360;mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:right;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/47.gif"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=77 height=55 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/47.gif" align=right alt="IFPUG logo" name=ACCOUNT.IMAGE.47 border=0 contenteditable=false v:shapes="_x0000_s1031"><![endif]><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#990033'>Point counting techniques and to apply them through exercises and case studies.&nbsp; <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Ftraining%2Ffpa.aspx&amp;id=preview" target="_blank" track=on linktype=link><span style='color:#990033'>Read more about the course syllabus</span></a>.&nbsp; <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Ftraining%2FDCG%2520On-line%2520Information%2520and%2520Registration%2520Form%25202010.pdf&amp;id=preview" target="_blank" track=on linktype=link><span style='color:#990033'>Register online NOW</span></a>.&nbsp;&nbsp; <o:p></o:p></span></b></p> <div> <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:#990033'>All major credit cards accepted.</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#990033'><o:p></o:p></span></b></p> </div> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK23" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <div> <div> <p class=MsoNormal><strong><span style='font-size:7.5pt;font-family: "Arial","sans-serif";color:white'>&nbsp;</span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1032" type="#_x0000_t75" alt="Blue arrow 2" style='position:absolute; margin-left:0;margin-top:0;width:26.25pt;height:26.25pt;z-index:251664384; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=35 height=35 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left alt="Blue arrow 2" border=0 name=ACCOUNT.IMAGE.169 contenteditable=false v:shapes="_x0000_s1032"><![endif]><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:white'><o:p></o:p></span></p> </div> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;</span><strong><span style='font-size:13.5pt; font-family:"Arial Black","sans-serif";mso-bidi-font-family:Arial; color:#3333FF'>Quick and Early Function Points:&nbsp; Measure Early, Measure Quick.</span></strong><span style='font-size:13.5pt; font-family:"Arial Black","sans-serif";mso-bidi-font-family:Arial; color:#3333FF'>&nbsp;</span><span style='font-size:13.5pt;font-family: "Arial Black","sans-serif";mso-bidi-font-family:Arial;color:black'> <o:p></o:p></span></p> <div> <div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#3333FF'>&nbsp;</span></strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3333FF'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><u><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:#3333FF'>Tues Feb 23, 9:00 - 10:00&nbsp;am EST</span></u></strong><strong><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#3333FF'>.&nbsp; Sizing quickly and early in the life cycle using concepts you learned in grade school creates a scenario for estimators and project managers where they can turn early requirement WORDS into NUMBERS. How easy is that!</span></strong><b><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#3333FF'><br> <strong><span style='font-family:"Arial","sans-serif"'>&nbsp;</span></strong><br> <strong><span style='font-family:"Arial","sans-serif"'>Presented by&nbsp;Tom Cagley, this webinar outlines a path for incorporating this practice of early software sizing. This presentation and a companion white paper will be available to all attendees.&nbsp; </span></strong></span></b><span style='font-size:13.5pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#3333FF'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=https%3A%2F%2Fwww2.gotomeeting.com%2Fregister%2F428822387&amp;id=preview" target="_blank" track=on linktype=link>Read more and Register</a>. </span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> </td> </tr> </table> </td> <td width=200 valign=top style='width:150.0pt;padding:0in 0in 0in 0in' background="http://img.constantcontact.com/letters/images/1101093164665/auto-titlebg1.jpg"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK26" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><i><span style='font-family:"Arial Narrow","sans-serif"; color:white;letter-spacing:1.5pt'>QUICK LINKS</span></i><span style='font-family:"Arial Narrow","sans-serif";color:white; letter-spacing:1.5pt'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2F&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>DCG Website</span></a><o:p></o:p></p> </div> <div> <p class=MsoNormal><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fnews%2Fcalendar.aspx&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>DCG 2010 Events Calendar</span></a><o:p></o:p></p> </div> <div> <p class=MsoNormal><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fresource%2F&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>DCG Resource Center</span></a><o:p></o:p></p> </div> <div> <p class=MsoNormal><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fnews%2Fnewsletters.aspx&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:7.5pt; font-family:"Arial","sans-serif";color:black'>DCG Newsletter Archives</span></a><o:p></o:p></p> </div> <div> <p class=MsoNormal><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fpublications%2FDefault.aspx%23books&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:7.5pt; font-family:"Arial","sans-serif";color:black'>Articles, Presentations, Publications and Books</span></a></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E5E7E9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt' background="http://img.constantcontact.com/letters/images/1101093164665/auto-titlebg1.jpg"> <p class=MsoNormal><i><span style='font-family:"Arial Narrow","sans-serif"; color:white;letter-spacing:1.5pt'>IN THIS ISSUE</span></i><span style='font-family:"Arial Narrow","sans-serif";color:white; letter-spacing:1.5pt'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><a href="#LETTER.BLOCK27" shape=rect><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>Corporate Directions</span></a></p> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><a href="#LETTER.BLOCK25" shape=rect><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>DCG at Large</span></a></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK22" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:#990000;letter-spacing:1.5pt'>View DCG's Mike Harris' Presentation at the CAST Conference in Paris. </span></strong><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></strong></p> <div> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black;letter-spacing:1.5pt'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.castsoftware.com%2Fresources%2Fmaterials%2Frecorded%2F112409%2Fmha%2Fplayer.html&amp;id=preview" target="_blank" track=on><span style='color:#990000;text-decoration: none;text-underline:none'><img border=0 width=169 height=195 id="_x0000_i1025" src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/171.jpg" alt="Mike Harris video presentation" name=ACCOUNT.IMAGE.171 contenteditable=false></span></a>&nbsp;</span></b></p> </div> <div> <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:#990000;letter-spacing:1.5pt'>Click on image above to view the presentation. <o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-family:"Arial Narrow","sans-serif"; color:black;letter-spacing:1.5pt'>&nbsp;</span><span style='font-size:7.5pt;font-family:"Arial Narrow","sans-serif"; color:#990000;letter-spacing:1.5pt'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Ffunctionpoints%2FDCG%2520Copyright%2520CAST%2520Paris%2520November%2520Harris%2520Presentation%25202009.pdf&amp;id=preview" target="_blank" track=on linktype=link><span style='color:black'>Download the .pdf presentation.</span></a></span><span style='font-family: "Arial Narrow","sans-serif";color:black;letter-spacing:1.5pt'><o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK17" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_JOML"> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>Share your story and Join DCG Linked In Discussion Groups...</span></strong><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'><br> <br> </span></b><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black;letter-spacing:1.5pt'>Estimating Experiences</span></strong><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'><br> <strong><span style='font-family:"Arial","sans-serif"'>Software Measurement</span></strong><br> <strong><span style='font-family:"Arial","sans-serif"'>Software Performance</span></strong></span></b><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black;letter-spacing:1.5pt'><br> <br> <strong><span style='font-family:"Arial","sans-serif"'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="_blank" track=on></a></span></strong></span></b><!--[if gte vml 1]><v:shape id="_x0000_s1033" type="#_x0000_t75" alt="Link to a DCG Group and join the discussion" href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="&quot;_blank&quot;" style='position:absolute;margin-left:0; margin-top:0;width:73.5pt;height:36pt;z-index:251665408; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/138.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="&quot;_blank&quot;"><img border=0 width=98 height=48 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/138.jpg" align=left alt="Link to a DCG Group and join the discussion" name=ACCOUNT.IMAGE.138 contenteditable=false v:shapes="_x0000_s1033"></a><![endif]><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt;mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="_blank"></a></span></b><span style='font-family:"Arial Narrow","sans-serif"; color:black;letter-spacing:1.5pt'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E5E7E9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK25" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_JOML"> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>Visit the DCG </span></strong><strong><span style='font-family:"Arial","sans-serif";color:black;letter-spacing: 1.5pt'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fblogs%2Findex.php&amp;id=preview" target="_blank" track=on linktype=link><span style='font-size:10.0pt; color:red'>BLOGS</span></a></span></strong><b><span style='font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'><br> </span></b><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black;letter-spacing:1.5pt'>Harris-Business Value</span></strong><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'><br> <strong><span style='font-family:"Arial","sans-serif"'>Cagley-Process</span></strong><br> <strong><span style='font-family:"Arial","sans-serif"'>Dennis-Sizing</span></strong><br> <strong><span style='font-family:"Arial","sans-serif"'>Herron-Solutions</span></strong></span></b><span style='font-family:"Arial Narrow","sans-serif";color:black; letter-spacing:1.5pt'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E5E7E9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK10" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_JOML"> <div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>&nbsp;</span></strong><span style='font-family:"Arial Narrow","sans-serif";color:black; letter-spacing:1.5pt'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><span style='font-size:18.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>Got CMMI?</span></strong><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'> </span></strong><span style='font-family:"Arial Narrow","sans-serif"; color:black;letter-spacing:1.5pt'><o:p></o:p></span></p> <div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>&nbsp;</span></strong><span style='font-family:"Arial Narrow","sans-serif";color:black; letter-spacing:1.5pt'><o:p></o:p></span></p> </div> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1034" type="#_x0000_t75" alt="Got CMMI" style='position:absolute; margin-left:4.25pt;margin-top:0;width:44.25pt;height:46.5pt; z-index:251666432;mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:right;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/149.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=59 height=62 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/149.jpg" align=right alt="Got CMMI" name=ACCOUNT.IMAGE.149 border=0 contenteditable=false v:shapes="_x0000_s1034"><![endif]><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'>DCG's CMMI for Small Business Services provide fast path to reach Level 2 without reaching your budget.&nbsp; </span></strong><span style='font-family:"Arial Narrow","sans-serif";color:black; letter-spacing:1.5pt'><o:p></o:p></span></p> </img> <div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>&nbsp;</span></strong><span style='font-family:"Arial Narrow","sans-serif";color:black; letter-spacing:1.5pt'><o:p></o:p></span></p> </div> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>Contact DCG today today to see if you qualify for these services or link to our <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcmmiforsmallbusiness%2F&amp;id=preview" target="_blank" track=on linktype=link><span style='color:#3333FF'>Solutions Page</span></a> to read more</span></strong><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black; letter-spacing:1.5pt'>.</span></strong><span style='font-family:"Arial Narrow","sans-serif"; color:black;letter-spacing:1.5pt'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK24" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black;letter-spacing:1.5pt'>DCG Worldwide</span></strong><strong><span style='font-family:"Arial","sans-serif";color:black;letter-spacing: 1.5pt'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="_blank" track=on></a></span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1035" type="#_x0000_t75" alt="DCG presence worldwide" href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="&quot;_blank&quot;" style='position:absolute;margin-left:0; margin-top:0;width:91.5pt;height:52.5pt;z-index:251667456; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/160.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="&quot;_blank&quot;"><img border=0 width=122 height=70 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/160.jpg" align=left alt="DCG presence worldwide" name=ACCOUNT.IMAGE.160 contenteditable=false v:shapes="_x0000_s1035"></a><![endif]><b><span style='font-family:"Arial","sans-serif";color:black;letter-spacing: 1.5pt;mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fcontact%2Fdefault.aspx&amp;id=preview" target="_blank"></a></span></b><span style='font-family:"Arial Narrow","sans-serif"; color:black;letter-spacing:1.5pt'><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in' background="http://img.constantcontact.com/letters/images/1101093164665/auto-titlebg1.jpg" styleclass="style_ArticleTitle ArticleTitleBG"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK27"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><a name=LETTER.BLOCK27><i><span style='font-size: 18.0pt;font-family:"Arial Narrow","sans-serif";color:white; letter-spacing:1.5pt'>CORPORATE DIRECTIONS</span></i></a><span style='mso-bookmark:"LETTER\.BLOCK27"'><span style='font-size:18.0pt; font-family:"Arial Narrow","sans-serif";color:white;letter-spacing: 1.5pt'> <o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK27"'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1036" type="#_x0000_t75" alt="risk reward road sign" style='position:absolute; margin-left:0;margin-top:0;width:104.25pt;height:74.25pt;z-index:251668480; mso-wrap-distance-left:3.75pt;mso-wrap-distance-top:3.75pt; mso-wrap-distance-right:3.75pt;mso-wrap-distance-bottom:3.75pt; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/161.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=139 height=99 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/161.jpg" align=left hspace=5 vspace=5 alt="risk reward road sign" name=ACCOUNT.IMAGE.161 border=0 v:shapes="_x0000_s1036"><![endif]><span style='mso-bookmark:"LETTER\.BLOCK27"'></span><span style='mso-bookmark: "LETTER\.BLOCK27"'><em><b><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black'>BEST PRACTICES</span></b></em></span><span style='mso-bookmark:"LETTER\.BLOCK27"'><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> is a commonly used term that is often misunderstood. This article gives some useful information on developing best practices in your organization. </span></strong></span><strong><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fwhy%2Fadvisory_board.aspx&amp;id=preview" target="_blank" track=on linktype=link><span style='color:#990033'>By David Herron</span></a>. </span></strong><strong><span style='font-size:10.0pt'><o:p></o:p></span></strong></p> <div> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;</span></b></p> </div> <div size=3> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>Best Practice is a term thrown around a lot these days.&nbsp; Most organizations that remain in business are in some ways executing some best practices; therefore, they must be doing something right and doing the &quot;best&quot; they can.&nbsp; Or are they?&nbsp; This article clears up some confusion on the term best practice and provides some guidelines on how you can identify what are your best practices that can truly help your business.&nbsp; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='color:black'><o:p>&nbsp;</o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:black'>We often read articles about software development best practices. Sometimes these articles entertain us with first-person stories about how a particular development practice or a software development tool helped to save the day on an important product release or systems implementation. Other times, these best practices articles are informing the reader about some tool, technique or process that warrants a 'best practices' label because it can improve your organizations productivity and quality. But what is truly a software development best practice? </span><span style='color:black'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>business.&nbsp; <u>Read more</u> on <o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> </div> <div size=3> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1037" type="#_x0000_t75" alt="David Herron, VP Knowledge Solution Services" style='position:absolute;margin-left:31.25pt;margin-top:0;width:71.25pt; height:71.25pt;z-index:251669504;mso-wrap-distance-left:0; mso-wrap-distance-top:0;mso-wrap-distance-right:0; mso-wrap-distance-bottom:0;mso-position-horizontal:right; mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/99.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=95 height=95 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/99.jpg" align=right alt="David Herron, VP Knowledge Solution Services" border=0 name=ACCOUNT.IMAGE.99 contenteditable=false v:shapes="_x0000_s1037"><![endif]><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>What is Best Practice?</span></strong><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'></img>&nbsp;&nbsp;&nbsp;&nbsp; <br> </span><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>Obvious Best Practices</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p> </div> <div size=3> <p class=MsoNormal><strong><span style='font-size:10.0pt;font-family: "Arial","sans-serif";color:black'>What is really &quot;Best&quot;?</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp;&nbsp;&nbsp; <br> </span><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'>The role of Measurement</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p> </div> <div size=3> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;</span><strong><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'>Assessing Value</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>by downloading the complete article from our <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fpublications%2F&amp;id=preview" target="_blank" track=on linktype=link>publications</a> section or e-mail Fiona Thompson at <a href="mailto:f.thompson@davidconsultinggroup.com" target="_blank">f.thompson@davidconsultinggroup.com</a> for your own copy.<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK25><span style='display:none; mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#990033; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK20" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt' background="http://img.constantcontact.com/letters/images/1101093164665/auto-titlebg1.jpg" styleclass="style_ArticleTitle ArticleTitleBG"> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK25"'><i><span style='font-size:18.0pt;font-family:"Arial Narrow","sans-serif"; color:white;letter-spacing:1.5pt'>DCG AT LARGE IN SPRING 2010</span></i></span><span style='mso-bookmark:"LETTER\.BLOCK25"'><span style='font-size:18.0pt; font-family:"Arial Narrow","sans-serif";color:white;letter-spacing: 1.5pt'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK25"'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK25"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp; <o:p></o:p></span></span></p> <div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK25"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp;<o:p></o:p></span></span></p> </div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK25"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:white'>March 22 - 25, Savannah, GA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;March 7 - 10, Orlando FL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style='mso-bookmark:"LETTER\.BLOCK25"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2F&amp;id=preview" target="_blank" track=on><span style='color:white;text-decoration: none;text-underline:none'><img border=0 width=239 height=78 id="_x0000_i1026" src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/164.jpg" alt="SEPG March 2010 Savannah GA" name=ACCOUNT.IMAGE.164 contenteditable=false></span></a></span><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:white'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.gitec.org%2F&amp;id=preview" target="_blank" track=on><span style='color:white;text-decoration: none;text-underline:none'><img border=0 width=273 height=78 id="_x0000_i1027" src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/165.jpg" alt="GITEC Summit 2010" name=ACCOUNT.IMAGE.165 contenteditable=false></span></a></span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:white'>&nbsp;</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp;</span><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>April 19 - 20, Dallas, TX</span><span style='font-size: 8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.qaiquest.org%2Fdallas%2Findex.html&amp;id=preview" target="_blank" track=on></a></span><!--[if gte vml 1]><v:shape id="_x0000_s1038" type="#_x0000_t75" alt="QUEST Dallas 2010" href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.qaiquest.org%2Fdallas%2Findex.html&amp;id=preview" target="&quot;_blank&quot;" style='position:absolute;margin-left:0; margin-top:0;width:226.5pt;height:45.75pt;z-index:251670528; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/167.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.qaiquest.org%2Fdallas%2Findex.html&amp;id=preview" target="&quot;_blank&quot;"><img border=0 width=302 height=61 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/167.jpg" align=left alt="QUEST Dallas 2010" name=ACCOUNT.IMAGE.167 contenteditable=false v:shapes="_x0000_s1038"></a><![endif]><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black; mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.qaiquest.org%2Fdallas%2Findex.html&amp;id=preview" target="_blank"></a></span><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:white'>Attending QUEST is a great opportunity to be a part of a premier quality and testing conference and connect with hundreds of software professionals from around the world!&nbsp; The QAI Global Institute's QUEST conference provides unique opportunities to LEARN, ASSESS, APPLY, and CONNECT&nbsp; through over 60 classes, tutorials, keynotes, presentations, workshops, panels, and product/service demonstrations. Join industry thought leaders and practitioners to address today's top topics and emerging trends in software quality and testing. </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp;</span><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>Featured QUEST Speaker:</span><span style='font-size: 8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><br> </span><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>Process Improvement in a Multi-Model World, Thomas Cagley, David Consulting Group</span></strong><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:white'><br> </span></b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>Model based process improvement typically has centered on a single model or framework as the lynch pin to control </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fbios%2Fcagley.htm&amp;id=preview" target="_blank" track=on></a></span><!--[if gte vml 1]><v:shape id="_x0000_s1039" type="#_x0000_t75" alt="Tom Cagley, VP Process Improvement" href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fbios%2Fcagley.htm&amp;id=preview" target="&quot;_blank&quot;" style='position:absolute;margin-left:20.75pt; margin-top:0;width:60.75pt;height:75.75pt;z-index:251671552; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:right;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/22.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fbios%2Fcagley.htm&amp;id=preview" target="&quot;_blank&quot;"><img border=0 width=81 height=101 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/22.jpg" align=right alt="Tom Cagley, VP Process Improvement" name=ACCOUNT.IMAGE.22 contenteditable=false v:shapes="_x0000_s1039"></a><![endif]><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black; mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.davidconsultinggroup.com%2Fbios%2Fcagley.htm&amp;id=preview" target="_blank"></a></span><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:white'>software process improvement within an organization.&nbsp; The use of a model or framework is an excellent means of reducing random activity.&nbsp; Unfortunately, one model does not cover the whole organization.&nbsp; Process improvement has matured to a point where the span of control must be extended, which suggests the use of more than one model, CMMI, ISO, ITIL and Business Process Re-engineering to name a few.&nbsp; In this session, Thomas will discuss how to manage process improvement in a complex, multi-model environment.&nbsp; Join Thomas to discuss what drives change, how you can chart change in an organization that must accommodate multiple models, and a process to plot the course of change</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'> </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:white'>holistically.</span><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK17" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#990000'>NEWS </span></b><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> <div> <div> <p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></b></p> </div> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1040" type="#_x0000_t75" alt="" style='position:absolute;margin-left:0; margin-top:0;width:18.75pt;height:18.75pt;z-index:251672576; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=25 height=25 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left name=ACCOUNT.IMAGE.169 border=0 contenteditable=false v:shapes="_x0000_s1040"><![endif]><strong><span style='font-size: 8.0pt;font-family:"Arial","sans-serif";color:black'>March 7 - 10:</span></img></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp; DCG at the Government IT Executives Summit Conference - Orlando, FL.&nbsp;<a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.gitec.org%2F&amp;id=preview" target="_blank" track=on color="#000000" linktype=link><span style='color:#0066FF'>http://www.gitec.org/</span></a></span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0066FF'>.</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1041" type="#_x0000_t75" alt="Blue arrow 2" style='position:absolute; margin-left:0;margin-top:0;width:18.75pt;height:18.75pt;z-index:251673600; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=25 height=25 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left alt="Blue arrow 2" name=ACCOUNT.IMAGE.169 border=0 contenteditable=false v:shapes="_x0000_s1041"><![endif]><strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>March 22 - 26:</span></img></strong><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>&nbsp; DCG at SEPG Conference in Savannah, GA.&nbsp; <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2Findex.cfm.&amp;id=preview" target="_blank">http://www.sei.cmu.edu/sepg/na/2010/index.cfm.</a> <o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> <p class=MsoNormal><strong><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:black'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2Findex.cfm.&amp;id=preview" target="_blank" track=on></a></span></strong><!--[if gte vml 1]><v:shape id="_x0000_s1042" type="#_x0000_t75" alt="2 doctors cartoon" href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2Findex.cfm.&amp;id=preview" target="&quot;_blank&quot;" style='position:absolute;margin-left:0; margin-top:0;width:18.75pt;height:18.75pt;z-index:251674624; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2Findex.cfm.&amp;id=preview" target="&quot;_blank&quot;"><img border=0 width=25 height=25 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left alt="2 doctors cartoon" name=ACCOUNT.IMAGE.169 contenteditable=false v:shapes="_x0000_s1042"></a><![endif]><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black; mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.sei.cmu.edu%2Fsepg%2Fna%2F2010%2Findex.cfm.&amp;id=preview" target="_blank"></a></span></b><strong><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>April 19 - 20:</span></strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp; DCG at the Quality Engineered Software and Testing Conference, Dallas, TX.&nbsp; Read more about DCG's participation below or visit&nbsp;<a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.qaiquest.org%2Fdallas%2Findex.html&amp;id=preview" target="_blank"><span style='color:#0066FF'>http://www.qaiquest.org/dallas/index.html</span></a>&nbsp; <o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;&nbsp;<o:p></o:p></span></p> </div> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1043" type="#_x0000_t75" alt="2 doctors cartoon" style='position:absolute; margin-left:0;margin-top:0;width:18.75pt;height:18.75pt;z-index:251675648; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=25 height=25 src="http://origin.ih.constantcontact.com/fs055/1101520210199/img/169.jpg" align=left alt="2 doctors cartoon" name=ACCOUNT.IMAGE.169 border=0 contenteditable=false v:shapes="_x0000_s1043"><![endif]><strong><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>April 15:</span></img></strong><span style='font-size:8.0pt;font-family: "Arial","sans-serif";color:black'>&nbsp; North Jersey ASQ Spring Quality Conference, Whippany, NJ.&nbsp; <a href="http://r20.rs6.net/tn.jsp?t=vtrk7hdab.0.0.xicr88bab.0&amp;p=http%3A%2F%2Fwww.springqualityconf.org%2F&amp;id=preview" target="_blank">http://www.springqualityconf.org/</a>&nbsp; <o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'>&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK12" aria-posinset=0 aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><strong><span style='font-size:24.0pt;font-family:"Arial","sans-serif";color:red'>Measure. Improve. 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